Reimagining L&D in Banking and Financial Services
The banking and financial services sector, like all industries, has faced a wide array of challenges during the past year. In addition to ensuring clear communication to retain their clients’ trust, addressing growing cybersecurity issues and being mindful of compliance responsibilities, investment in digital and analytics capabilities has been crucial, and will continue to be going forward. This not only requires changes to current culture and operations, but also the development of new workforce skills. This panel will feature chief learning officers and learning practitioners from banking and financial services firms who will discuss how they are upskilling and reskilling employees to ensure they have key digital talent in place for the future, as well as how they have reimagined learning and development offerings and delivery amid these incredibly tumultuous times.